O
perational
Services

 

Decision Maker

"We've always had an IT company who can resolve our issues.  Now we have that and a trusted technical advisor who can think strategically with my business." 
 

Manager

"I'm responsible for keeping everything out of my bosses office and I didn't have the time or understanding to deal with complex technical issues." 
 

Problem Solver

"I was always swimming upstream in the day-to-day activities and needed a better way to manage my network.  My partnership with VerityThree gave me Fortune 500 capabilities with no investment."

Corporate Office:
733 Ridgeview Drive
McHenry, IL 60050
(815) 385-4474
www.veritythree.com
VerityThree, Inc.
Operational Services

Predict. Respond. Resolve.

Our organization uses truTechnology Management, our powerful managed service platform, that will allow us to proactively monitor and maintain your technology infrastructure, with the long-term goal of reducing your overall operational costs. That's right, better service for less money so that we can place more emphasis on strategic planning. 

truTechnology allows our organization to create a perfect platform for delivering operational services to your end users. As a client of VerityThree, Inc., you can rest assure that your network and systems are not being handled by just anyone. This program allows us to manage and monitor your network and computers while giving access at varying levels to our employees as well as allowing you to select how we access your computers. Put together, these policies and procedures ensure your data and network stay secure.

Benefits of Program

  • Improves efficiency and reduces downtime with more intensive system monitoring than ever before
  • Streamlined customer service with dependable online service ticket process
    ( click here for a tutorial on our technical support system.)
  • Reduces technology costs while enabling more proactive service
  • Locks in a fixed monthly technology cost to make technology planning easy and affordable
  • Reduces day-to-day interruptions with remote access tools
  • Becomes an insurance policy on your network
  • No start-up costs or sign up fees
Corporate Office:
733 Ridgeview Drive
McHenry, IL 60050
(815) 385-4474
www.veritythree.com
VerityThree, Inc.

Security Assurance

truTechnology Management allows us to remotely access your computers and servers to resolve issues.  Granular security options allow you to define how we access your system, giving access at varying levels to our employees, allowing you to customize how we access your computers. By choosing the security features in which you feel most comfortable, you can customize your experience with VerityThree and our truTechnology program.
 
Details

Infrastructure Review and Analysis
For our clients who invest in one of our Service Agreements with our firm, we invest back with this Infrastructure Review and Analysis each year.  For organizations looking for more continuous strategic planning process, we recommend investing in our full Strategic Services process.
Service Agreements (SA)
Our support plans have been carefully grouped into four billing categories (Reactive, Core, Remote, and Administrator).  Each client has the ability to choose a fixed fee baseline and add various other services to shape our final delivery.  Our goal is to provide multiple billing options for our clients while always delivering the same quality of service.